Care That Counts: Recognising Compassion and Leadership in the 2026 Altaris Care Awards

The 2026 Care Awards celebrate organisations and individuals delivering thoughtful, people-focused support across the care sector. This year’s winners and finalists reflect the many ways care providers are improving quality of life through professionalism, communication, innovation and genuine compassion. From palliative care and live-in support to staff development and patient experience, the awards recognise those making a meaningful difference in often complex and deeply personal circumstances.

2026 Care Awards Winners

Leadership in care is often measured by consistency, trust and the ability to create lasting positive outcomes for both staff and service users. At Alltogether Care Services, Laureen Kelly has built a culture centred around compassion, accountability and continuous improvement, earning the Care Leadership Award. Her long-standing commitment to staff wellbeing, service innovation and community-based recruitment has helped shape a provider recognised for delivering high standards of personalised care. The emphasis placed on collaboration, mentoring and service-user outcomes demonstrates a leadership style rooted in practical impact rather than process alone.

Laureen Kelly, MD & Owner of Alltogether Care Services and our Care Leadership Award Winner

Professional development remains one of the most important factors in delivering sustainable, high-quality care. Justin Rusk’s work at Alltogether Care Services earns the Best Staff Training and Development award for creating a comprehensive learning framework that supports carers at every stage of their careers. His competency-led training model, leadership development initiatives and collaboration with wider sector programmes reflect a clear commitment to strengthening the workforce while improving standards of care delivery. The creation of The Alltogether Training Academy further reinforces a long-term investment in professional growth and operational excellence.

A double for Alltogether Care Services as Justin Rusk takes the Training and Development Manager Award

Delivering specialist support in highly sensitive circumstances, National Cardiovascular Center Harapan Kita receives the Home Care Provider of the Year award for its cardiovascular palliative care programme. The organisation’s approach combines structured symptom management, family-centred communication and multidisciplinary collaboration to support patients with advanced cardiac conditions and complex care needs. Its work demonstrates how carefully coordinated home and consultative care can preserve dignity, reduce unnecessary intervention and improve quality of life for patients and families navigating extremely difficult situations.

Compassionate home support is at the core of Emamos Home Cares, recipient of the Best Palliative Care Provider award. The organisation’s approach prioritises dignity, emotional wellbeing and culturally respectful care for vulnerable individuals within their own homes. By focusing equally on practical support, companionship and family reassurance, Emamos Home Cares demonstrates how empathy and consistency remain fundamental to high-quality palliative and home care services.

For many families, clear communication and reassurance are among the most valuable aspects of care provision. Access Care earns the Best for Family Communication award through its transparent, relationship-led approach to live-in care. By prioritising direct communication, named accountability and realistic guidance for families, the organisation has built long-standing trust with clients over several decades. Its emphasis on calm, structured support during emotionally challenging periods reflects an understanding that effective communication is inseparable from quality care itself.

Patient experience remains central to the work of 5 STAR CLINIC LTD, winner of the Exceptional Customer Satisfaction award. Combining physiotherapy, rehabilitation therapies and holistic wellbeing support, the clinic has developed a reputation for personalised treatment and attentive service. Its focus on patient education, accessibility and long-term outcomes has helped create strong levels of loyalty and positive feedback, supported by a care model designed around trust, continuity and measurable improvement.

2026 Care Awards Finalists

  • National Cardiovascular Center Harapan Kita – Care Leadership Award
  • Emamos Home Cares – Best for Family Communication
  • Alltogether Care Services – Home Care Provider of the Year
  • Access Care – Exceptional Customer Satisfaction

Recognising the Human Side of Care

This year’s awards highlight the broad range of challenges and responsibilities carried by care providers across different settings and specialisms. Whether supporting individuals with complex medical conditions, helping families navigate difficult decisions or developing stronger pathways for workforce training and wellbeing, the work recognised here reflects a sector built on trust, resilience and emotional intelligence.

A recurring theme across the winners and finalists is the importance of communication and continuity. Many of the organisations recognised have invested heavily in creating systems that allow people receiving care, and their families, to feel informed, supported and respected throughout the process. Others have focused on structured staff development, leadership progression and collaborative care models that strengthen outcomes over time.

The Care Awards also reflect the growing importance of balancing professional standards with personalised support. From specialist palliative care and rehabilitation services to home-based assistance and live-in care, the achievements recognised this year demonstrate how thoughtful, people-centred approaches continue to shape the future of the sector.

From all of us at Altaris Business Awards, congratulations to the winners and finalists of the 2026 Care Awards. Your work represents the dedication, professionalism and compassion that continue to define exceptional care.

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